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carmichael

oh my god. i'm sorry.
you know, a customer made me cry once over the phone. she yelled at me and called me stupid. the truth was that we had different sets of information to work with. she thought we delivered, had tofu ferret or whatever, and would wipe her butt, too. and i couldn't really hear what she was saying on her shitty cellphone.
and last week, someone screamed "fuck you" at me and hung up because while i assumed she was making a pick-up order, she assumed we were going to deliver it to her and she was REALLY HUNGRY (at 10:15), but not hungry enough to pick it up. but i didn't cry that time, because i just don't think of the customers as human anymore.
i probably shouldn't be reading your blog. but angelica doesn't pay me to not read your blog, do they?

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